During this unprecedented COVID-19 pandemic, the health and well-being of our customers and coworkers is our highest priority. We are still open for business however some customers may experience slight shipping delays due to enhanced safety precautions.

The Rhino Rugby Guarantee

If you are not completely satisfied with any item you ordered, simply return it within 30 days. It must be in its original condition for a full refund.
Sorry, we cannot refund the shipping and handling fees unless we have made an error.

All sales final on discount merchandise. 

9am - 5pm EST

Return & Exchange Instructions
(Please Follow)

  1. All merchandise MUST be in its original packaging with tags attached and within 30 days for a full refund.
  2. Fill out the information below and return this form or a copy of this form filled with the returned merchandise.
  3. If you received an item that you believe is damaged or defective, please call our customer service department within 72 hours at 1-844-US-RHINO
  4. Allow 10-14 business days for your return/exchange to be processed.

Download Merchandise Return Form